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Browse our complete library of guides covering forms, automations, CRM, integrations, and everything in between.

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Popular Articles

Getting Started

Create your first form with the AI Builder

Describe what you need in plain English and let the AI generate a fully structured form in seconds.

3 min read
Getting Started

Import forms from other platforms

Use one-click import to migrate existing forms from Typeform, Google Forms, or plain text.

2 min read
Building Forms

All field types explained

A reference for every element: Short Text, Long Text, Multiple Choice, Rating, NPS, File Upload, and more.

8 min read
Building Forms

Adding logic jumps and conditional branching

Route respondents to different questions based on their previous answers using the Logic sidebar.

6 min read
Design & Branding

Branded URLs and custom subdomains

Claim your-name.spiceform.com and set clean link endings like /to/feedback for professional-looking URLs.

3 min read
Automations & CRM

Logic or Automations — which one do you need?

Logic changes what a person sees while they are filling the form. Automations decide what happens after they finish.

3 min read
Automations & CRM

Setting up email automations

Send automated confirmation, notification, or follow-up emails whenever a form is submitted.

5 min read
Automations & CRM

Ask AI to build the automation for you

Describe what you want, read the plan it proposes, and let it build the steps on your canvas.

4 min read
Automations & CRM

Why didn't my automation run?

Work through the usual causes: it isn't on, the trigger doesn't match, or a step failed. Every run is recorded.

5 min read
Analytics & Results

Using Ask AI for data insights

Ask natural-language questions about your form data like "What is the average rating?" and get instant answers.

3 min read
Integrations

Embedding forms on your website

Use standard, fullpage, popup, slider, or popover embed modes to add forms to any webpage.

5 min read
Integrations

How to collect payments (Stripe & PayPal)

Accept one-time payments directly inside your forms using your own Stripe or PayPal account — with zero platform fees.

7 min read
Integrations

Letting respondents book meetings with Calendly

Embed a Calendly scheduler inside your form so respondents can pick a meeting slot as part of their answer flow.

6 min read
AI Features

Builder AI Assistant: editing forms conversationally

Use the sidebar AI assistant to add fields, change logic, update themes, or translate — all via chat.

5 min read

Browse by Category

Getting Started

Everything you need to create your first form and start collecting responses.

5 articles

Create your first form with the AI Builder

Describe what you need in plain English and let the AI generate a fully structured form in seconds.

3 min

Understanding the drag-and-drop builder

Learn how to add, reorder, and configure form elements using the visual builder canvas.

5 min

Import forms from other platforms

Use one-click import to migrate existing forms from Typeform, Google Forms, or plain text.

2 min

Publishing and sharing your form

Generate a share link, embed code, or QR code to distribute your form anywhere.

3 min

Navigating the dashboard

An overview of workspaces, form cards, search, and organizing your projects.

4 min

Building Forms

Master every field type, logic rule, and design option available in the builder.

8 articles

All field types explained

A reference for every element: Short Text, Long Text, Multiple Choice, Rating, NPS, File Upload, and more.

8 min

Adding logic jumps and conditional branching

Route respondents to different questions based on their previous answers using the Logic sidebar.

6 min

Using variables and calculations

Create dynamic variables that perform calculations, scores, and conditional outputs across your form.

5 min

Customizing the Welcome & Ending screens

Configure titles, descriptions, button text, media, and redirect URLs for your form endpoints.

3 min

Multi-language forms and translations

Translate your form into multiple languages using AI-powered or manual translations.

4 min

Hidden fields and URL parameters

Pass UTM tags, user IDs, or any custom data into your form responses via URL parameters.

4 min

Signature question

Collect legally valid electronic signatures directly in your form with type, draw, or upload options.

5 min

Choosing a form layout: One at a time, Single page, or Classic

Pick between the Typeform-style carousel, the Google-Forms-style single-page layout, and the Classic A4 paper document — and learn when each works best.

4 min

Design & Branding

Make every form match your brand with themes, custom URLs, and white-labeling.

4 articles

Applying and customizing themes

Choose from built-in themes or create your own with custom colors, fonts, border radius, and backgrounds.

4 min

Adding images, videos, and media

Upload backgrounds, question images, and video elements through the Media Gallery.

3 min

Branded URLs and custom subdomains

Claim your-name.spiceform.com and set clean link endings like /to/feedback for professional-looking URLs.

3 min

Removing Spiceform branding

Upgrade to remove the "Built with Spiceform" badge and present a fully white-labeled experience.

2 min

Automations & CRM

Decide what happens after a response arrives: emails, waits, branches, approvals, and your other apps.

18 articles

Logic or Automations — which one do you need?

Logic changes what a person sees while they are filling the form. Automations decide what happens after they finish.

3 min

Build an automation on the canvas

Add steps, connect them, test it, and publish. A tour of the automation builder from an empty canvas to a live automation.

6 min

Setting up email automations

Send automated confirmation, notification, or follow-up emails whenever a form is submitted.

5 min

Send different follow-ups to different people

Use a Branch step to split one automation into named paths — big deals one way, everyone else the other.

4 min

Do several things at once

Run steps side by side instead of one after another, and carry on when they have all finished.

3 min

Managing contacts in the CRM

View, filter, tag, and export your contacts. Map form fields to contact properties for automatic enrichment.

6 min

Custom email domains

Send automated emails from your own domain (e.g., [email protected]) for maximum deliverability.

4 min

Delayed actions and scheduled automations

Configure time delays between form submission and email delivery for timed follow-ups.

3 min

Remind people before a date

Watch a date stored on a contact and act a set time before or after it — renewals, appointments, trial endings.

4 min

Follow up on people who started but never finished

Catch abandoned forms and send a gentle nudge with a link back to where they left off.

3 min

React to which ending someone reached

Pair form logic with automations: send different people down different endings, then act on where they landed.

3 min

Automations that watch contacts, not forms

Start an automation when a contact joins a list, when a property changes, or when a contact is created.

4 min

Ask a person to approve something

Pause an automation until someone on your team says yes or no, with a deadline for when nobody answers.

4 min

AI steps inside an automation

Sort responses into categories, pull out details, score leads, or draft a reply — with a path for when the AI is not sure.

5 min

Ask AI to build the automation for you

Describe what you want, read the plan it proposes, and let it build the steps on your canvas.

4 min

Test an automation before you publish it

Run it against a real past response, force the paths nobody has taken yet, and see exactly where it goes.

4 min

Why didn't my automation run?

Work through the usual causes: it isn't on, the trigger doesn't match, or a step failed. Every run is recorded.

5 min

Spam protection and duplicate prevention

Enable bot detection, honeypot fields, and duplicate-submission blocking to keep your data clean.

3 min

Analytics & Results

Analyze responses, ask AI questions about your data, and export everything you need.

4 articles

Viewing and filtering responses

Browse submissions in a sortable table, search by answer content, and filter by status or tags.

4 min

Using Ask AI for data insights

Ask natural-language questions about your form data like "What is the average rating?" and get instant answers.

3 min

Smart Insights and automated trends

Let the AI surface patterns, sentiment analysis, and summary statistics from your responses automatically.

3 min

Exporting responses to CSV or Google Sheets

Download your data as CSV or connect a Google Sheets integration for real-time syncing.

2 min

Integrations

Connect Spiceform to the tools you already use — every response, or only the ones that matter.

9 articles

Two ways to connect your apps

The Connect tab sends every response. An automation step sends the ones you choose, when you choose. Same accounts either way.

3 min

Use your apps as steps in an automation

Put HubSpot, Salesforce, Mailchimp, Klaviyo, Notion, Airtable, Trello, Slack, or Google Sheets anywhere in a flow.

4 min

Send a request to another service

Call an API that Spiceform does not integrate with directly, using an approved-hosts list you control.

4 min

Connecting Zapier webhooks

Send form submissions to 5,000+ apps via Zapier by configuring a webhook URL in the Connect tab.

4 min

Slack notifications for new submissions

Get real-time alerts in any Slack channel whenever someone completes your form.

3 min

Google Sheets live sync

Automatically push every new response to a Google Spreadsheet as it comes in.

3 min

Embedding forms on your website

Use standard, fullpage, popup, slider, or popover embed modes to add forms to any webpage.

5 min

How to collect payments (Stripe & PayPal)

Accept one-time payments directly inside your forms using your own Stripe or PayPal account — with zero platform fees.

7 min

Letting respondents book meetings with Calendly

Embed a Calendly scheduler inside your form so respondents can pick a meeting slot as part of their answer flow.

6 min

AI Features

Leverage built-in AI to generate forms, follow up with respondents, and analyze data.

4 articles

AI Builder: generating forms from a prompt

Describe your ideal form in one sentence and let the Builder AI create questions, logic, and themes.

3 min

FAQ AI: in-form knowledge base

Add an AI-powered FAQ field that answers respondent questions from your knowledge base in real time.

4 min

Clarify AI: personalized follow-ups

Automatically generate contextual follow-up questions based on each respondent's answers.

4 min

Builder AI Assistant: editing forms conversationally

Use the sidebar AI assistant to add fields, change logic, update themes, or translate — all via chat.

5 min

Account & Billing

Manage your profile, subscription, team members, and security settings.

5 articles

Upgrading or downgrading your plan

Switch between Mild, Hot, Fire, and Inferno plans at any time from your dashboard settings.

2 min

Understanding usage limits and quotas

Learn how response limits, AI credits, storage quotas, and seat counts work — including what each AI action costs.

6 min

Managing team members and permissions

Invite collaborators to your workspace and control who can edit, view, or manage forms.

3 min

Two-factor authentication and security

Enable OTP-based login and review your account security settings.

2 min

Deleting your account and data (GDPR)

How to permanently delete your account, all forms, responses, and uploaded files.

2 min

Frequently Asked Questions

Quick answers to the questions we hear most often.

From the dashboard, click "Create Form" and either describe what you need in the AI prompt box, or start from a blank canvas. The AI builder can generate a complete form — with logic, themes, and questions — in under 10 seconds.

Yes! Use the "Import Form" button on the dashboard. You can paste a form URL or raw text, and Spiceform will recreate the structure automatically, including question types and options.

The Contact CRM automatically creates contact records from form submissions. You can map form fields (like email, name, phone) to contact properties, tag contacts, filter them, and use them in email automations.

In Dashboard → Automations, you build an automation that starts when a form receives a response and sends the email you write — to yourself, to the person who submitted, or to an address you choose. You can also make it wait first. Emails are sent with full DKIM/SPF compliance for maximum deliverability, and on the Inferno plan you can send from your own custom domain.

Open the automation and switch to the Runs tab. If there is no run for that response, the automation never started — usually because it is switched off, because it was published after the response arrived, or because the conditions on its trigger did not match. If there is a run, click it: the canvas shows the path it took and stops at the step that failed, with the reason next to it. Once you have fixed the cause, Retry carries on from where it stopped, and Replay runs it again from the beginning.

Yes. Open an automation and click Agent, then describe what you want in plain language. It proposes a plan first — the steps it intends to add and why, plus anything in your request it cannot do — and only builds once you approve. It works on your draft, so nothing goes live until you test it and publish it yourself. Planning and building each cost credits, shown on the buttons before you press them.

AI credits power every AI feature: the AI Builder, the Builder AI Assistant, Ask AI, Smart Insights, imports, translations, and the FAQ AI and Clarify AI your respondents use inside your forms. Each plan includes a monthly allocation (20 on Mild, 500 on Hot, 2,000 on Fire, 8,000 on Inferno) that resets every billing cycle. Actions cost between 1 and 5 credits depending on how much work they take — building a complete form with AI is 5, a message to the Builder AI Assistant is 4, and small jobs like a translation or an in-form AI answer are 1 — and anything that fails or is refused is refunded automatically.

Absolutely. Spiceform supports five embed modes: Standard (iframe), Full Page, Popup, Slider, and Popover. Each mode generates a ready-to-paste code snippet you can drop into any HTML page or CMS.

In the builder, open the Connect tab. For Zapier, paste a webhook URL to send submissions to any of 5,000+ apps. For Slack, configure a channel webhook to receive real-time notifications. The Connect tab sends every response. If you only want some of them to go — big deals only, or after a two-day wait, or once someone has approved it — use the same app as a step inside an automation instead, on the same connected account.

Yes. Add the Calendly element to your form, connect your Calendly account once, and pick which event type respondents should book. The scheduler appears inline — respondents pick a time without ever leaving the form, and the booking syncs to your Calendly calendar instantly.

One at a time shows each question on its own full-screen step with auto-advance (Typeform style). Single page shows every question on one scrolling page with a single Submit button (Google Forms style). Classic renders the form as a printable A4 paper document with fields on a grid — exportable to PDF, with a guided zoom/pan experience on mobile. Pick the layout from the control at the top of the builder canvas, or up front when creating a new form. Note: logic destination jumps are paused on Single page and Classic (your rules stay saved); Payment, Calendly, and Clarify AI questions require One at a time.

Still need help?

Our team responds within hours, not days. Whether it's a bug report, a feature question, or an enterprise inquiry — we're here.

[email protected]
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