Clarify AI: personalized follow-ups
Automatically generate contextual follow-up questions based on each respondent's answers.
Clarify AI is a field type that generates a personalized follow-up question in real time based on the respondent's previous answer. It creates conversational, human-like forms that adapt to each individual.
How Clarify AI works
- 1Add a text field (Short Text or Long Text) to your form where the respondent writes their initial answer.
- 2Drag a "Clarify AI" element from the Advanced category and place it immediately after that text field.
- 3In the Properties sidebar, configure the context prompt — tell the AI what kind of follow-up to generate (e.g., "Ask for more detail about their experience" or "Probe into the specific issue they mentioned").
- 4Publish. When a respondent answers the preceding field, the AI reads their answer and generates a tailored follow-up question.
Example flow
Question: "What frustrated you most about our product?" → Respondent answers: "The export feature is too slow." → Clarify AI generates: "Thanks for sharing. Could you tell us how long the export typically takes and what file format you're using?"
Configuration options
- •Context prompt — guide the AI's follow-up direction.
- •Tone — formal, friendly, or neutral.
- •Max length — control how long the generated question can be.
What it costs
Each follow-up question generated for a respondent costs 1 AI credit, charged to you as the form owner, from the same monthly allowance your own AI work draws on.
- •If your account runs out of credits, the respondent sees a short notice that the AI assistant is unavailable instead of a follow-up question. The answer they already typed is kept and their submission still counts.
- •A single form has no separate cap — it can use as much of your monthly allowance as it gets traffic for, so keep an eye on the balance when a Clarify AI form goes out to a large audience.
Clarify AI is incredibly powerful for customer research, support triage, and exit surveys where generic follow-ups miss the point.
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